MAJOR TELCO IN MALAYSIA: Developed forecast models to predict workforce structure and cost, and workforce simulator tool to drive tactical decisions on organization.
TRAINING & ADVISORY
BANK IN MALAYSIA: Conducted a series on hands-on CRISP-DM workshops which built cross-sell / up-sell models using advanced analytics.
MAJOR OIL & GAS FIRM IN MALAYSIA: Conducted a series on hands-on CRISP-DM workshops which built churn models using advanced analytics.
BROADCAST COMPANY IN MALAYSIA: Engaged to develop advanced analytics capabilities within the organization.
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MAJOR TELCO IN MALAYSIA: Delivered churn propensity models, product propensity models, Customer Lifetime Value (CLV) models which were used for targeted retention and cross-sell / up-sell marketing activities.
DISTRIBUTION COMPANY IN MALAYSIA: Developed forecast models to predict stock demands which results in savings in inventory costs.
RETAIL COMPANY IN MALAYSIA: Developed algorithms that derive customer gender and ethnicity based on customer names.